Manage24/7 Bookings
with LUCAS.
AI agent for hotels that converses like a human, manages reservations, and automatically increases your sales.
Experience LUCAS in action
See how LUCAS manages reservations and assists your guests like a human receptionist
Playa del Carmen Hotel
Riviera Maya, Mexico
Availability
Rooms available for May and June
Rooms
- • Standard Room - $120/night
- • Junior Suite - $180/night
- • Executive Suite - $250/night
Services
- • Buffet breakfast included
- • Spa and wellness center
- • Restaurant with ocean view
- • Airport transfers
LUCAS
AI Agent • Online
👋 Hi! I'm LUCAS, the virtual agent for Playa del Carmen Hotel. How can I help you today?
How LUCAS transforms your hotel
An AI agent with human-like capabilities that manages the complete guest experience, from booking to post-stay
LUCAS accompanies you at every stage of the guest experience
Select a stage of the stay:
24/7 Bookings
Your customers can book anytime, anywhere.
Example: A customer books at 2 AM from Japan while your team rests.
Payment Management
Securely and efficiently processes payments and deposits.
Example: LUCAS guides the customer through the payment process and sends automatic confirmation.
Anticipated Personalization
Gathers preferences to personalize the stay.
Example: LUCAS asks about food allergies, pillow preferences, or special needs.
PMS Integration
Automatically sends the booking to your management system.
Example: The booking is instantly recorded in your Property Management System without human intervention.
Key benefits for your hotel
LUCAS is an AI agent specialized in hospitality that transforms your guests' experience
24/7 Automation
Manage bookings non-stop, even when you rest
More Revenue
Increase sales with personalized recommendations
Happy Customers
Immediate attention that delights your guests
Easy Communication
Connect via WhatsApp, email, or wherever they prefer
So natural, it feels human
LUCAS is an advanced AI agent that interacts with your guests indistinguishably from a human assistant
Natural Conversations
Interactions that flow as if you were talking to a real receptionist
Adaptable Personality
Adjusts its tone and style according to your hotel's preferences
Contextual Understanding
Understands context and maintains coherent conversations
Instant Responses
Answers immediately without making your guests wait
Key Integrations for Hotels
LUCAS connects with your essential tools, from PMS to communication channels and payment gateways, automating workflows and centralizing data.
Cloudbeds
Bidirectional synchronization of reservations and availability
Hostfully
Complete management of properties and guests
Amadeus
Global distribution and reservation system
Guesty
Optimization of vacation rentals
Opera Cloud
Enterprise solution for hotel chains
Any PMS
Integration with any system that has an API
Integration with any system that has an API
Testimonials
Carlos Mendoza
Director, Casco Viejo Boutique Hotel
LUCAS has increased our bookings by 45% and the average booking value has grown thanks to its upselling strategies.
Ana Martinez
Front Desk Manager, Grand Hotel Marina
LUCAS's ability to manage 24/7 bookings has allowed us to capture international clients who book at times when we previously had no staff.
Schedule a demonstration
Discover how LUCAS, our AI agent with human-like capabilities, can transform your hotel's customer service and automatically increase your revenue.
LUCAS has increased our bookings by 45% and has improved our guest satisfaction.
Carlos Mendoza
Director, Boutique Hotel